Mar 7, 2016
The GMCC has launched a dispute management service which offers mediation to businesses for B2B and B2C disputes as well as workplace. It covers all disputes from A-Z! The service is low cost, confidential and convenient, available to members and lawyers alike to...
Mar 7, 2016
Retailers are obliged to provide details of an approved ADR provider under the ADR Directive. It is often the case that a customer feels aggrieved and conciliation and mediation by an independent third party can help. Such a situation is typified by what...
Mar 7, 2016
CMC ANNUAL CONFERENCE WEDNESDAY 11TH MAY 2016 CONGRESS CENTRE, LONDON The profession of mediator, if that is what it is, is more than merely assisting disputant parties to reach a settlement, it is to enable them to reach the right settlement for them – meeting their...
Mar 7, 2016
According to European Commission’s surveys, in 2010 one EU consumer out of five has experienced problems in relation to the purchase of goods or services within the EU market. The estimated financial losses amount to 0.4% of EU GDP. The Commission envisages that...
Mar 7, 2016
ProMediate has been authorised to deal with complaints about lawyers, before clients turn to the Legal Ombudsman. We take that responsibility very seriously. It is important that lawyers consider conciliation and mediation as part of the complaints process and...
Mar 1, 2016
It is now over 2 weeks since the EU Platform came on stream, together with the requirement to add a link on businesses’ websites. The jury is still out as to how much the system will be used. We will keep everyone informed as to the uptake.
Feb 27, 2016
In the case of Broadhurst & Anor v Tan & Anor [2016] EWCA Civ 94 the Court has held that “If a defendant refuses a claimant’s offer to settle and the court subsequently awards the claimant damages which are greater than or equal to the sum they were prepared...
Feb 25, 2016
ProMediate offers a conciliation and mediation service to businesses in dispute with consumers. Ombudsmen generally make binding decisions, similar to the Court system. It is understandable that these redress models are not appropriate for all disputes,...
Feb 25, 2016
It has been reported that male and ethnic minority barristers are more likely to face complaints and complaints are less likely to be made against white barristers than those from ethnic minority backgrounds. Research from the Bar Standards Board analysing complaints...
Feb 24, 2016
ProMediate is a mediation ADR provider and we offer the following services: business to business dispute resolution, soon to be encouraged by the Small Business Commisioner mediation online, by telephone or in person before and after proceedings issued business to...
