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Collaborate – don’t litigate

  …is the message from a recent survey. Clients want their litigators to be less aggressive Commercial litigators are seriously misjudging their client’s approach to disputes, with many assuming they should take an aggressively adversarial approach, while...

Fixed Costs to encourage settlement of clinical negligence claims

  Ministers back down over clinical negligence fixed costs Lawyers claimed victory yesterday as ministers revealed that plans to introduce fixed costs in clinical negligence claims will implemented in cases valued up to £25,000 rather than £250,000. Specialists had...

Education Claims

We have written before about using mediation to resolve disputes between parents and students and schools and education establishments. Another issue is taking children out of school for holidays. This issue has been highlighted this week by Jon Platt’s dispute...

Weddings from Hell!

  Weddings often lead to disputes largely because people’s expectations are so high. It is often considered to be the best day of your life and people spend many months planning the event to the minutest detail. They are highly emotional events and anything less...

Customer Complaints

  There are still some retailers such as Currys and Argos who will not use alternative dispute resolution for consumer complaints despite its evident advantages. An extreme example of a consumer complaint that could have been resolved through mediation is one...