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Complaints about mobile phone companies

Less than a day to go to the information requirements for complaints about businesses coming into effect. This covers all businesses including lawyers. We are well placed to help you to comply with the directive and offer membership packages to businesses so that...

England fans set to complain – Rugby World Cup! Complaints

      With only 2 days until the implementation of the ADR Directive, England fans are looking at their options to complain following their team’s sorry performance against the formidable Welsh on Saturday. They are questioning captain Chris Robshaw’s...

Once in a Red Moon! – 3 days and counting to ADR Big Bang!

Sometimes something rare comes along that changes our perspective and outlook on life, like a red moon. Unfortunately waking up at 3am was a sacrifice I was unwilling to make to witness this event and many people will have slept through it, unawares. Others may have...

7 days to go – Questions for the Legal Ombudsman

With only 7 days to go to the implementation of the ADR Directive, lawyers are contacting us to get their arrangements in place to deal with client complaints. After 1 October, they all need to inform clients of a certified ADR provider to deal with any unresolved...