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Recent Blog Posts
Learn from the top thought leaders in the industry.
Court of Appeal recommends mediation to warring siblings in inheritance and probate case
The Court has once again highlighted the importance of ADR or mediation in disputes about wills and probate. The case was that of Rea v Rea [2021] EWHC 893 (Ch) This was a second appeal against a decision of Deputy Master Arkush (the "Deputy Master") given on 13...
Awaab’s Law: Social and Private landlords to face strict timetables for repairs. Will there be an increase in housing disrepair claims? Is Mediation the answer?
As part of my role as a barrister I often have to help tenants making claims for housing disrepair. It is often quite shocking to see the conditions tenants are living in. I also sometimes act for landlords facing such claims so can see things from both sides. In...
Compulsory Alternative Dispute Resolution from 1 October 2024
Long awaited changes to the Civil Procedure Rules came into force on 1 October 2024, confirming the English and Welsh civil courts' power to order parties to engage in alternative dispute resolution (ADR) including mediation. The changes are intended to give effect to...
Qualified Legal Representatives in Legal Cases – What do we do?
When I am not mediating I spend some time working as a qualified legal representative. This is an interesting and fulfilling role in family proceedings or indeed a civil case in which domestic abuse is alleged. In these circumstances there is a prohibition against the...
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If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!
ProMediate is certified by CTSI to provide mediation services for consumer/business disputes in the UK. The charges that ProMediate is authorised to raise for each dispute dealt with are as follows:
Cost to businesses:
Value of Goods or Services
Up to £1,000 – £50 plus VAT
– £2,500 – £75 plus VAT
– £5,000 – £100 plus VAT
– £7,500 – £125 plus VAT
– £10,000 – £150 plus VAT
Payment can be made here for individual disputes:
Business Membership fee £100 plus VAT – sign up here……
Cost to Consumers:
Value of Goods or Services
Up to £1,000 – £10 plus VAT
£2,500 – £25 plus VAT
£5,000 – £50 plus VAT
£7,500 – £75 plus VAT
£10,000 – £100 plus VAT
The above charges are based upon 1 hour of mediator time. Disputes above this value can exit the scheme and be dealt with by ProMediate’s general mediation service.
It is a term of the Click2Resolve scheme that the business and consumer must consent to use the service, before instructing us.
Payment by Consumers can be made here……
Mediation Set up Service
If you contact us without first getting the other person or business to agree to use our service, we will contact them to try to obtain their agreement.
In those circumstances we do charge a set up fee for this service. It is sometimes possible to resolve your dispute informally after one or two calls without even booking a mediation appointment!
When we receive an initial enquiry we crack on immediately trying to make contact with the other side in the dispute, emailing info, leaving messages on the telephone and even text messages. Our working hours are never 9-5 and we will often make contact at a time that meets the needs of our clients, evenings and weekends included.
Sometimes one side requires key information before they will agree to mediate. We will often liaise with all concerned to make sure this is shared. Once contact is made there will be further to-ing and fro-ing to set up the appointment, documents sent out and making sure everyone is comfortable with the process.
We charge the following fees for contacting the other party in this way:
Value of Goods or services:
Up to £1,000 – £10 plus VAT
– £2,500 – £25 plus VAT
– £2,500 upwards – £50 plus VAT
If you have already discussed your case with one of our mediators and need to pay your set up fee click below to pay by PayPal (if you need an alternative payment method please contact our office on 01928734630). (click below to make a payment)