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Train as a Civil And Commercial Mediator with ProMediate

Physical courses currently suspended. Train online instead!
Please note that as per CMC involved at least one day in person!

Train as a Mediator Remotely Online

Find our more and watch our introduction

https://us02web.zoom.us/rec/share/9eB6CozS239LGoXr9WaBaJUgLtzOT6a8hHBP-KVenRybG8kAEgNhXlSJC-WoaeYo?startTime=1594922242000

It is now possible to train as a mediator remotely (subject to an Assessment day in person)

Just contact us for more information

Next Course: July 2020

Civil Mediation Council – Registered Mediators

Mediation helps to resolve conflicts in the workplace, between businesses, and between businesses and consumers. The Courts are increasingly encouraging parties to mediate.

ProMediate provides the best value Civil Mediation Council registered mediation training courses to enable you to become an accredited mediator.  Our 5-day mediation training course, spread over 2 weeks, is extremely competitively priced. Our delegates receive the highest quality training with an accredited provider for £1,062.50 +VAT each booked at least 4 weeks in advance.https://promediate-mediation-training.ueniweb.com/

Accredited Mediation Training – Become a CMC Registered Mediator

This accredited training will be of particular interest to businesses, litigation lawyers and HR professionals interested in being workplace mediators and Individuals who wish to become civil and commercial mediators.

ProMediate’s mediator training course has a business emphasis and is specifically designed for your business needs.  We provide a 3 day training module and 2 day assessment module held separately to comply with CMC requirements, but allowing you to continue working without having to take 5 days out of work in one go.

ProMediate (UK) Limited is a board member of the Civil Mediation Council and Registered CMC Mediation Training Provider.

http://www.civilmediation.org/join-cmc

http://civilmediation.justice.gov.uk

Terms and conditions 

Standard terms and conditions

Please refer to the course specific links above for terms and conditions related to those course types. The information below only applies where there is no over-riding course specific terms and conditions information.

This page (together with the documents referred to on it) sets out the terms and conditions under which we provide the courses (“courses”) listed on our website www.promediate.co.uk (“the site”). Please read these terms and conditions carefully before booking any courses from the site. You should understand that by booking any of our courses (“course booking”), you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. Information about us

1.1 The site www.promediate.co.uk serves ProMediate (uk) Limited which is a CMC Registered training provider (“we” or “us”).

1.2 Our main business address is Brow Farm Top Road Frodsham WA66SP

2. Your status

2.1 If you have not entered into a contract for the purposes of your business, trade or profession, you are acting as a consumer.

2.2 If you are a consumer, by placing an order through our site you warrant that:

You are legally capable of entering into binding contracts; and
You are at least 18 years old; and
You do not have an outstanding bad debt with the Institute or the University; and
You have not previously been asked to leave a course.
3. How the contract is formed between you and us

3.1 Your booking is a request to us to reserve a place for you on a course with a specific start date (“course start date”) and duration, including any optional extras such as seminar or accommodation choices (“course options”) chosen by you. All bookings are subject to acceptance by us. After placing an order, you will receive an email or letter from us acknowledging that we have received and accept your order (the “order confirmation”). The order confirmation shall include a copy of these terms and conditions (“the contract”). The contract will only be formed when we send you the order confirmation.

By accepting the specific course start date you hereby accept that delivery of the course may fall outside of the 30 day delivery window from the date of the order confirmation.

3.2 The contract will relate only to those courses and chosen course options which we have confirmed we will provide in the order confirmation. The value of the contract will be the sum of the tuition fee and any course options (“the course fee”).

3.3 You warrant that all information provided to us by you for the purposes of the contract is complete and accurate.

4. Instalment policy and instalment fee

4.1 For certain courses you may choose at the time you make your course booking either to pay the course fee in full or to pay by instalments.

4.2 If you choose to pay by instalments, the due date for subsequent payments and any refunds due if you choose to withdraw from the course, are set out in our fee information and refund policy.

5. Price and payment

5.1 The course fee will be as quoted on our site at the time of order, except in cases of obvious error. These prices, where applicable, are exclusive of a sum representing UK VAT.

5.2 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

5.3 It is always possible that, despite our best efforts, some of the courses or course options listed on our site may be incorrectly priced. If the correct price for a course or a course option is higher than the price stated on our site, we will normally, at our discretion, either contact you or cancel your order and notify you of such cancellation. Any price paid will be refunded to you but we shall have no liability to you beyond the price paid.

5.4 We are under no obligation to book you on a course at the incorrect (lower) price, even after we have sent you an order confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

5.5 You will be responsible for paying us the course fee unless you cancel your course booking within the period of eligibility for a refund as in Clause 6.2, or within our refund policy as set out in our fee information and refunds policy.

5.6 Payment by you via our site must be by credit or debit card; we accept most major debit and credit cards. You may contact our Admissions Team if you wish to pay the course fee by another method.

6. Cancellation of course booking

6.1 You may cancel a course booking at any time.

6.2 If you are acting as a consumer, and you cancel the course booking within 14 calendar days of receiving your order confirmation without giving any reason, you are entitled to a full refund of the price paid. If you are not acting as a consumer, the normal refund policy provisions shall apply.

6.3 Cancellations and refunds in circumstances outside those described in Clause 6.2, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions as set out in our fee information and refund policy. For the avoidance of doubt, the cancellation period will expire after 14 days from the date of the order confirmation.

6.4 To cancel a course booking, you must inform us by calling our helpline on +44(0)7989390447, or let us know of your decision to cancel the contract by emailing enquiries@promediate.co.uk or in writing to our address set out above: To meet the cancellation deadline it is sufficient for you to send your communication concerning exercising the right to cancel before the cancellation period has expired.

6.5 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event you will not incur any fees as a result of this reimbursement.

6.6 If you requested to begin performance of the contract during the cancellation period (i.e. if the course commences during the 14 day cancellation period or if you access the course materials via our online course spaces (i.e. via our virtual learning environment), you shall pay us an amount which is in proportion to what has been performed up until you have communicated to us your cancellation from this contract, in comparison to full coverage of the contract.

6.7 Express request to start the services within the cancellation period – if you wish to start our services during the cancellation period, you must make an express request to do so in writing, e.g. email. If you subsequently decide to cancel the contract, you will be liable to pay us an amount that is in proportion to the services performed until you have communicated your decision to cancel, in comparison to full coverage of the contract.

6.8 You will not have the right to cancel a contract where the services have been fully performed.

7. Our refunds policy and cancellation by us

7.1 We reserve the right to cancel a course by giving you notice in writing in accordance with Clause 9, at any time up to the day before the course start date. If we cancel a course before the course start date, you will be eligible for a full refund of the course fee. We may also offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price. You are strongly advised to take out insurance against cancellation if your travel costs are likely to be substantial.

7.2 We will process any refund due to you as soon as possible and, in any case, within 14 days of the day you give notice of cancellation. The refund will be made using the same method of payment that you originally used to make your course booking unless otherwise expressly agreed with you. In any event you will not incur any fees as a result of this reimbursement.

7.3 We will make all reasonable efforts to deliver the course as outlined on our site and in any brochure or published material. However we reserve the right to:

Alter the timetable, location or presenters specified for a course; and
Make reasonable amendments to the content and syllabus of a course, when necessary.
7.4 We reserve the right to cancel your course booking in our absolute discretion, and refund all fees paid by you, irrespective of whether the course itself is to proceed, without any further liability on our part.

7.5 We also reserve the right to exclude you from any course after its commencement if in our absolute discretion we consider that you are impeding the provision of the course or other of our activities, or your presence is bringing or threatening to bring the University or any part of it or its subsidiaries into disrepute. In these circumstances we will refund all fees paid by you but will have no further liability to you in respect of such termination or exclusion.

8. Our liability and intellectual property

8.1 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the course fee you paid.

8.2 This does not include or limit in any way our liability:

For death or personal injury caused by our negligence;
Under section 2(3) of the Consumer Protection Act 1987;
For fraud or fraudulent misrepresentation; or
For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
8.3 We are not responsible for indirect losses which happen as a side-effect of the main loss or damage including but not limited to:

Loss of income or revenue
Loss of business
Loss of profits or contracts
Loss of anticipated savings
Loss of data, or
Waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise provided that this Clause 8.3 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of Clause 8.1 or 8.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this Clause 8.3.
8.4 Nothing in these terms and conditions shall give you any right or other licence to use copy or otherwise use or exploit in any way any intellectual property contained in the content of any course provided to you in accordance with these terms and conditions, unless expressly specified prior to order.

9. Written communications

9.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

10. Notices

10.1 All notices given by you to us must be given to our address above or enquiries@promediate.co.uk We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in Clause 9. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

11. Transfer of rights and obligations

11.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

11.2 You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

11.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

12. Events outside our control

12.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (force majeure event) including government coronavirus restrictions preventing the course proceeding.

12.2 A force majeure event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster.
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government.
An epidemic or disease pandemic whether Coronavirus or other disease.

12.3 Our performance under any contract is deemed to be suspended for the period that the force majeure event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the force majeure event to a close or to find a solution by which our obligations under the contract may be performed despite the force majeure event.

13. Waiver

13.1 If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

13.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

13.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Clause 9.

14. Severability

14.1 If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

15. Privacy

15.1 We will process information about you in accordance with our privacy policy. By using the site, you consent to such processing and you warrant that all data provided by you is accurate. Students taking part in the course agree to intellectual property rights in the video recordings taken of assessments belong to ProMediate (UK) Limited and that all course materials are subject to confident and copyright.

16. Entire agreement

16.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

16.2 We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

16.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

17. Our right to vary these terms and conditions

17.1 We have the right to revise and amend these terms and conditions from time to time.

17.2 You will be subject to the policies and terms and conditions in force at the time that you order from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

18. Law and jurisdiction

18.1 Contracts for the purchase of courses through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

 

This accredited training will be of particular interest to businesses, litigation lawyers and HR professionals interested in being workplace mediators and Individuals who wish to become civil and commercial mediators.

ProMediate’s mediator training course has a business emphasis and is specifically designed for your business needs.  We provide a 3 day training module and 2 day assessment module held separately to comply with CMC requirements, but allowing you to continue working without having to take 5 days out of work in one go.

ProMediate (UK) Limited is a board member of the Civil Mediation Council and Registered CMC Mediation Training Provider.

http://www.civilmediation.org/join-cmc

http://civilmediation.justice.gov.uk

What are the Benefits?

Civil Mediation Council Accredited Course

Once you successfully complete your five-day course you will be entitled to membership of our panel, to register with the Civil Mediation Council and be included in the MOJ Civil Mediation Online Directory subject to completing your 3 observations and complying with the CMC’s requirements.

With such a huge variety of disputes which can be resolved through mediation, the mediation market is growing all the time.

Find out more below…



 

Our next accredited mediation 5-day training course dates

Next Course

ProMediate’s 2020 mediator training course will be on the following dates:

Next Course:  Liverpool

June 1-3 and 10-11

The cost of the course is £1.250 plus VAT but we offer a staggering 15% discounted price of£1,062.50 plus VAT if booked 4 weeks in advance.

This unlike many, includes all course materials, lunch and refreshments, practical assessment, accreditation and subsequent written feedback.

 



Our 5-day mediation training course, spread over 2 weeks, or taken in two modules, is extremely competitively priced. Our delegates receive the highest quality training with an accredited provider for £1,062.50 +VAT each booked at least 4 weeks in advance.

Our Brochure is available here.

ProMediate Tri Fold Brochure 2020

Our delegates receive the highest quality training with an accredited provider for £1,062.50+VAT each booked at least 4 weeks in advance.

The cost is £1500.00 plus VAT

 

15% discount for early bookings, reducing price to £1,062.50+VAT

 

Includes course materials, lunch and refreshments, 3 day training module and 2 day practical assessment, accreditation certificate and subsequent written feedback and mentoring.

Completion of the course entitles students to apply to join the Civil Mediation Council as Registered mediators, having completed the requisite observations.

Our delegates receive the highest quality training with an accredited provider for £1,062.50 +VAT each booked at least 4 weeks in advance.

 

 

Advantages of the ProMediate Mediator Training Course:

  • Training from Civil Mediation Council Registered Training Provider.
  • Business orientated, allowing completion of the course in two modules, avoiding having to take 5 days off in a row
  • Convenient Locations in Manchester and Birmingham
  • Lunch and refreshments included
  • Competitively priced compared to other training providers
  • Mediation business session included with advice on starting a mediation business or incorporating mediation into your work or profession
  • Training includes online mediation and telephone mediation training, which are growth areas
  • Membership of the ProMediate panel of mediators following completion of observations
  • Mentoring on an ongoing basis and inclusion on ProMediate’s observation list
  • Training from mediators who run the HMCTS Manchester Mediation Pilot, an ADR provider which is certified by CTSI to deal with Consumer disputes and is at the cutting edge of mediation in the UK.
  • Course director is experienced mediator, Council Member of the Law Society, solicitor, barrister and fee paid judge.
  • CMC accredited

The Advantages of Training as a Mediator and attending the Mediator Training Course:

  • The Commercial Mediation Market has grown by 20%
  • The average fees for more experienced mediators is £3,627
  • Those undertaking between 20 and 30 mediations a year are earning an average of £68,000.
  • Those mediators undertaking between 30 and 50 mediations a year are earning an average of £175,000 and those with over 50 cases a year are earning are earning an average of £330,000 pa. One mediator earnt £780,000.
  • In house mediators can save their companies and organisations money in terms of staff retention and avoiding employment tribunal claims.

https://www.cedr.com/news/?item=Commercial-Mediation-Market-growth-shoots-up-by-20-percent

Complaints and Appeals Process

ProMediate has a complaints and appeals process applicable to the Mediator Training Course

We are a certified ADR Provider and are therefore willing to use the ODR Platform http/ec.europa.eu.odr

Please address any complaint to us initially.  If we are unable to resolve the complaint we use the Civil Mediation Council Complaints process http://www.civilmediation.org/governance/13/complaints-resolution-service

Mediation Training Complaints and Appeals Process

Cancellation Rights
ProMediate (UK) Limited of Brow Farm Top Road Frodsham Cheshire WA66SP  telephone number 02036213908 email address enquiries@promediate.co.uk

The address which complaints should be sent to is the same as above.

The contract may be cancelled within 14 days without giving any reason or incurring any liability during the cancellation period.

However if you ask us to start the course within the cancellation period, and the course commenced within 14 days, you will be responsible for paying us the reasonable costs of the service.

There are no cancellation rights for services if you ask us to start work in the cancellation period and we have completed the retainer.

Please see attached cancellation form.

Cancellation
You have the right to cancel this contract within 14 days without giving any reason unless you have requested us to start the course within the 14 day period.  The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform ProMediate (UK) Limited of Brow Farm To Road Frodsham Cheshire at enquiries@promediate.co.uk telephone number 02036213908 of your decisions to cancel this contract by a clear statement (eg a letter sent by post, fax or email). You may use the attached model cancellation firm, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of your right to cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement*.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation from this contract, in comparison with the full coverage of the contract.

When the services involve the provision of a Mediation course there is no right to cancel following the expiry of the 14 day period and the Mediator Training fee is payable in full. In its discretion, ProMediate will agree to postpone the course that you booked to the next available course.

If the cancellation is caused by circumstances outside PM’s control such as withdrawal of accreditation or death of the course directors or such other force majeure or act of God, a refund of the course fee will be a made.

ProMediate is not liable for any losses suffered in relation to the course provision save for personal injury or death.

*The exception is credit card transactions, where the reimbursement can only be made to the originating card.

Cancellation Form
To ProMediate (UK) Limited of Brow Farm Top Road Frodsham Cheshire WA66SP enquiries@promediate.co.uk telephone 02036213908

I/We [*] herby give notice that I/We [*] cancel my/our [*] for the supply of the following service [*],

Ordered on [*]/ received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate.

Privacy
We draw your attention to our privacy notice. We only collect your data to deal with your complaint and then when contacting the other party. We destroy all data held after 6 months.  We do not sell your data or pass it on to any third party. If you have any questions about the data we hold please contact our data protection officer, Peter Causton

www.promediate.co.uk/terms-of-website-use/