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Moving the ODR goalposts – EU Portal delayed

Dec 9, 2015

  The EU Online Dispute Resolution Portal was meant to come into being on 9 January 2016 but is now delayed until 15 February 2016! This gives businesses more time to comply and add the link to the Portal to their websites and change their terms and conditions,...

Holiday Cancellations – unfair terms

Dec 7, 2015

In the dark days of December people are already thinking about next year’s summer holiday. When booking make sure you read the cancellation policy and take out travel insurance if you have not already done so. An issue has recently been highlighted about refunds...

Star Wars – Star Peace!

Dec 5, 2015

A friend of mine recently went to a Star Wars convention and this is an excuse to publish some photos of the event.

The Apprentice

Dec 4, 2015

The GBBO having ended the Apprentice and Strictly are in full flow. There is no voting on the Apprentice but we can’t help feeling that if there was voting Selina Waterman-Smith would not have been fired on Wednesday.  It seemed to many viewers that...

Where now for the Legal Ombudsman?

Dec 3, 2015

The OLC (oversight board of the Legal Ombudsman) will be meeting on 7 December to consider the application to become an ADR Certified body to deal with complaints under the ADR Directive. Perhaps one reason for the LeO wanting to do this is that complaints about law...

Where there’s a will….mediate!

Dec 2, 2015

It is reported that the family of Ian Wooldridge (sadly killed in a helicopter accident) have gone to Court to argue over their inheritance. Mrs Wooldridge says she needs more from the estate despite inheriting his 140-acre Surrey estate and £1.6m in other assets He...

Northern Powershmoush- tunnelling to Sheffield

Dec 2, 2015

  This is doesn’t really have anything to do with mediation but business in the North West. Apparently there are plans to spend millions tunnelling from Sheffield to Manchester. This is linked to the concept of the “Northern Powerhouse.” It is...

Herod clauses – Terms and conditions too complicated

Nov 30, 2015

  Over 80% of people don’t bother reading the terms and conditions they are presented with on the Internet. This is no surprise when apparently Apple’s terms and conditions are longer than Hamlet. In a study, several customers unwittingly signed up to...