Feb 12, 2016
Regulators plan to consult on what information solicitors should provide to clients about their options and procedures for making service complaints. Complaints by clients often involve poor legal management. This can include delays in dealing with correspondence,...
Feb 12, 2016
When people have settlement discussions they are protected from disclosure in litigation. Mediations are obviously within this category. In a recent case (Suh and another v Mace (UK) [2016] EWCA Civ 4) the Court looked at whether a person who didn’t know what...
Feb 12, 2016
It is almost always inadvisable to leave settlement until the day of the trial of at all possible. By that stage, costs, the stakes and indeed emotions are higher. Personal injury claims are no exception. Closer to trial the stark facts become apparent and minds are...
Feb 12, 2016
Thousands have been forced to recalculate divorce settlements after a tech glitch Ministers have admitted that thousands of financial settlements for divorced couples will have to be recalculated after a Courts Service computer programme suffered a catastrophic...
Feb 12, 2016
It was reported that the number of Solicitor negligence claims issued in the High Court fell last year by nearly half after rocketing by threefold in 2014. As a result professional indemnity law firms are having to consider staffing levels. The reason for this is that...
Feb 11, 2016
We are asking whether what the kindle has done for libraries will now spread into the justice system? It is fair to say that the Court service is in a state of flux. It is currently considering whether to merge the high court and county court as well as the...
Feb 11, 2016
When Liverpool Football Club decided to increase its ticket prices to £77 fans voted with their feet. Thousands walked out at the 77th minute. Court fees were increased to make the Courts self funding unlike other public services. The Ministry of Justice claimed this...
Feb 11, 2016
Customer service handling is the new shop window and from Monday businesses can improve their processes as they have to link up to the away ODR platform, a solution that many were not aware that they needed. It is a fact though that an independent third party can be...
Feb 10, 2016
On Monday 15 February 2016, the new European Union Online Dispute Resolution platform (the ‘ODR Platform’) will be available for use by consumers and traders. The main thing you need to know is that businesses trading online have to include the following...
Feb 10, 2016
This week it was reported that the average hourly fee charged by partners in the city’s biggest and most profitable firms in 2015 was £850 and peaked this year at a record £1,100, or £18 per minute. The report says hourly rates for elite London firms are at a record...
