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Connect communicate and create! Greater Manchester Chamber of Commerce

  ProMediate is proud to be a member of the Greater Manchester Chamber of Commerce and as a mediation provider we communicate, connect with businesses and customers and can help create bridges and solutions to problems. We are partnering to create a new service...

Poor Legal Management

Regulators plan to consult on what information solicitors should provide to clients about their options and procedures for making service complaints. Complaints by clients often involve poor legal management. This can include delays in dealing with correspondence,...

Without Prejudice – no salami slicing!

When people have settlement discussions they are protected from disclosure in litigation. Mediations are obviously within this category. In a recent case (Suh and another v Mace (UK) [2016] EWCA Civ 4) the Court looked at whether a person who didn’t know what...

Advising to settle at the door of the Court

It is almost always inadvisable to leave settlement until the day of the trial of at all possible. By that stage, costs, the stakes and indeed emotions are higher. Personal injury claims are no exception. Closer to trial the stark facts become apparent and minds are...

Professional negligence – divorce settlements

Thousands have been forced to recalculate divorce settlements after a tech glitch Ministers have admitted that thousands of financial settlements for divorced couples will have to be recalculated after a Courts Service computer programme suffered a catastrophic...

Professional negligence claims avoiding court

It was reported that the number of Solicitor negligence claims issued in the High Court fell last year by nearly half after rocketing by threefold in 2014. As a result professional indemnity law firms are having to consider staffing levels. The reason for this is that...

77th minute – higher prices = angry customers.

When Liverpool Football Club decided to increase its ticket prices to £77 fans voted with their feet. Thousands walked out at the 77th minute. Court fees were increased to make the Courts self funding unlike other public services. The Ministry of Justice claimed this...

Mediate to improve customer service

Customer service handling is the new shop window and from Monday businesses can improve their processes as they have to link up to the away ODR platform, a solution that many were not aware that they needed. It is a fact though that an independent third party can be...