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Clients want to mediate

In the second of our articles during mediation awareness week, we refer to a survey on the business of law publisher by Lexis Nexis. The survey found that lawyers did not appreciate that they work in a service industry and clients do not agree with them that they...

Mediate and retain customers

The facts speak for themselves · 52% of the public think more highly of a business that handles complaints effectively; · 43% would feel more confident in a company that offered access to a dispute resolution service, such as an ombudsman scheme; · 26% would be more...

Meeting your firm’s mediation needs

  ProMediate can supply mediators for all your firm’s mediation needs, at a discount. We have mediators specialising in all areas, including: Trusts, Wills and Contentious Probate Commercial Litigation Neighbour Disputes Workplace and Employment...

Chill out everyone! Transforming the Justice System

Court reforms continue and in a paper published on 28 September 2016 the plans to transform the criminal, civil, family Courts and tribunals were announced. This includes the following: Our reforms will promote the full range of methods of settling disputes more...

Taking the “A” out of Alternative Dispute Resolution

Mediation will become the cultural norm when the new online court dealing with all monetary claims up to £25,000 becomes reality, Lord Justice Briggs has predicted. Briggs told the Chartered Institute of Arbitrators’ mediation symposium that his recommendation for a...

Got a Workplace Grievance – Mediate!

It was recently reported that women are complaining about being forced to wear high heels to work. Slater & Gordon carried out a study which showed a sizeable proportion of women in particular feel pressurised into wearing clothes they do not feel comfortable...

Top ADR Tips for businesses and consumers…find a mediator

  Good customer service increasingly involves good Alternative Dispute Resolution. All businesses are required to signpost to ADR when a complaint can’t be resolved, but to a certified ADR provider like ProMediate. Those ADR providers have been given the...

A framework for minimising litigation- find a mediator instead

According to research, published this week, from Norton Rose Fulbright, multinational corporations are braced for an ever-increasing chance of being sued with at least a quarter anticipating the volume of business disputes to rise over the next year Disputes over...

Transforming the Justice System – Helping people to find a mediator

  The Government has announced a consultation on transforming the civil justice system, bringing in new technology and the online Court. Moreover, they clearly want to increase mediation to avoid parties going to Court. “We live in a society where you can...