Dec 16, 2015
Christmas should be a time of peace and reconciliation. We also find that people want to resolve their disputes and have a fresh start in the New Year. There is surely no better Christmas present than the end to personal conflict and some funds for Christmas presents...
Dec 16, 2015
As Christmas aporoaches and the height of online sales is reached, retailers and consumers are confused about ADR and the EU ODR Platform. Not many businesses know about the requirement to have a link to the EU Platform by 15 February. Some businesses are paying lip...
Dec 13, 2015
The High Court has sent a strong signal on the financial penalties of refusing to mediate in costs proceedings in two judgments against the NHS Litigation Authority. This applies to unsuccessful parties and not just successful parties being deprived of their...
Dec 12, 2015
Three cases where mediation might have been a better option! 1. Tim Yeo Tim Yeo pursued libel litigation having taken offence at articles in The Sunday Times accusing him of being willing and prepared to breach the MPs’ code of conduct. Part of Yeo’s...
Dec 11, 2015
We have received a further update. The EU platform, which all businesses are obliged to link to their websites, is technically ready to be launched on 9 January 2016. It appears however that only few Member States will be in a position to notify their national list...
Dec 10, 2015
We are pleased to note that the Office for Legal Complaints (OLC) has decided that it will not proceed with an application to become an ADR entity based on the changes to its scheme rules on which it consulted this Autumn. This is good news because the proposed...
Dec 9, 2015
The EU Online Dispute Resolution Portal was meant to come into being on 9 January 2016 but is now delayed until 15 February 2016! This gives businesses more time to comply and add the link to the Portal to their websites and change their terms and conditions,...
Dec 7, 2015
In the dark days of December people are already thinking about next year’s summer holiday. When booking make sure you read the cancellation policy and take out travel insurance if you have not already done so. An issue has recently been highlighted about refunds...
Dec 5, 2015
A friend of mine recently went to a Star Wars convention and this is an excuse to publish some photos of the event.
Dec 5, 2015
We are proud to be members of the Federation of Small Businesses and today is Small Business Saturday! This serves as a useful reminder that all uk businesses that sell online will need to amend their terms and conditions and put a link on their websites to the EU ODR...
