Feb 15, 2016
This is is the screen you will face when you go on to the EU Platform to deal with complaints! Dont forget to register with us and to include the link on your website.
Feb 15, 2016
From today all businesses which trade online or partially online will need to include a link to the EU complaints Platform on their websites in an easily accessible place such as their customer service sections. This affects all businesses as they are becoming...
Feb 15, 2016
ProMediate is involved with the Civil Mediation Council, which is the main voice for mediation in the UK. Being a member helps us to keep up to date and involved with developments in the ADR world such as the Business Commissioner, and so as to promote increased use...
Feb 15, 2016
Enforceability of arbitration clauses in consumer contracts The Court of Justice of the European Union has recently ruled on the approach national courts should take when deciding whether an arbitration clause in a contract between a bank and consumer is unfair within...
Feb 13, 2016
The small business commissioner proposal is closer to being launched following a debate in Parliament on 9 February, but it’s role will be restricted. It will tie in with the new GMCC dispute management service as it will direct businesses to existing...
Feb 13, 2016
ProMediate is proud to be a member of the Greater Manchester Chamber of Commerce and as a mediation provider we communicate, connect with businesses and customers and can help create bridges and solutions to problems. We are partnering to create a new service...
Feb 12, 2016
Regulators plan to consult on what information solicitors should provide to clients about their options and procedures for making service complaints. Complaints by clients often involve poor legal management. This can include delays in dealing with correspondence,...
Feb 12, 2016
When people have settlement discussions they are protected from disclosure in litigation. Mediations are obviously within this category. In a recent case (Suh and another v Mace (UK) [2016] EWCA Civ 4) the Court looked at whether a person who didn’t know what...
Feb 12, 2016
It is almost always inadvisable to leave settlement until the day of the trial of at all possible. By that stage, costs, the stakes and indeed emotions are higher. Personal injury claims are no exception. Closer to trial the stark facts become apparent and minds are...
Feb 12, 2016
Thousands have been forced to recalculate divorce settlements after a tech glitch Ministers have admitted that thousands of financial settlements for divorced couples will have to be recalculated after a Courts Service computer programme suffered a catastrophic...
