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Embracing change is the key to progress

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” So wrote Bernard Shaw. Likewise we are seeing change occurring to the litigation culture in the UK, with people recognising that mediation can be a way...

A Happy workforce is a productive workforce – Workplace Mediation

Workplace mediation is on the rise, particularly following the increase in tribunal fees and the increase in length of service to 2 years to bring a claim. Moreover, employers are seeing that resolving things before they reach the tribunal stage can have great...

Changes to EU Small Claims procedure

The Legal Affairs Committee of the European Parliament has drafted amendments to the EU Commission’s proposal on the amendment of the European Small Claims procedure in a draft report. The amendments, relate to the following: 1. The Commission’s proposal states that...

Debt Protocol – ADR – Indebted to Jackson

The Civil Procedure Rule Committee is still considering introducing a new Pre-Action Protocol for Debt Claims, as well as updating the other pre-action protocols. However, it remains to be seen whether this will be implemented following a consultation. The CPRC has...

Growing Impatience

There are very little things in this life I cannot afford and patience is one of them.” – Larry Hagman We are living in an impatient world, so much so that you may already have given up reading this article! Research into the limits of British patience found we...

Online Mediation is Child’s play

Promediate has also launched an online mediation system, using videoconferencing to enable parties to hold a mediation online. Online saves time and is good for the environment as it eliminates travel and venue hire. All that is needed is access to a computer and the...

Retailers/insurers – Time to choose an ADR Provider – the Big Bang!

Following a consultation on the EU Directive on ADR/ODR, the government has announced that from October 2015, all businesses offering goods or services to consumers will need to have in place an ADR Scheme, to deal with any disputes.  This is a short timetable and all...

A New Dawn For ADR

There have been some exciting developments in the mediation world, to include the implementation of the ADR Directive, which will involve all businesses offering ADR to consumers and the Civil Justice Council has launched its report on online dispute resolution. The...