Sep 8, 2015
The Law Society has issued guidance regarding the ADR Directive information requirements for Solicitors and ProMediate is one of the ADR entities certified to deal with disputes between lawyers and clients. Solicitors are obliged to put forward an ADR option to...
Sep 7, 2015
The Legal Ombudsman has launched its consultation regarding proposed changes to its scheme rules so as to become a certified Alternative Dispute Resolution provider under the EU ADR directive. Responses are due by 2 November which is a short deadline. If implemented,...
Sep 6, 2015
Lord Denning once said: “Cash flow is the life-blood of the construction industry. It might be added that when the circulation is impeded by clots the consequence is thrombosis! One of the greatest threats to cash flow is the incidence of disputes.” Lord Denning...
Sep 6, 2015
Ok. Too early to talk about Christmas? As the story below illustrates, disputes between employees and employers can result in a very public airing of the dirty washing, yet an increasing number of employers are finding a new way of resolving such disputes through...
Sep 4, 2015
More examples of great vs non existent customer services reported today. Both customers were in for a nasty shock but received different treatment. Waitrose paid for a family with a one year old toddler to stay in a hotel for two days after they thought that their...
Sep 3, 2015
Click2Mediate Claims Against Lawyers – ProMediate Certified ADR scheme ProMediate has been certified by CTSI to provide ADR to Solicitors in dispute with clients under the ADR Directive. Solicitors already have to provide details of the Legal Ombudsman to...
Sep 2, 2015
There is a controversy about the Bake Off every week! This week the question raised by dietitians and weight-loss experts is whether the Bake Off portrayed a ‘confusing and misinformed’ message about sugar. In Wednesday’s ‘free-from’...
Aug 27, 2015
Not a week goes by without controversy erupting at the Great British Bake Off. last week we reported on the injustice regarding the lion bread decision. This week the issue was the use or non-use of blow torches for the creme brûlées. Mary Berry insisted that the...
Aug 26, 2015
In a recent Court decision (Murray v Bernard) which was a case about challenging a will, the judge reiterated the rule that a refusal to mediate will lead to a costs penalty. However, in this case although the Claimants had at first refused to mediate, they later...
Aug 25, 2015
ProMediate today launches its new service – The General Dispute Resolution Service – which is probably the first service to cater for retailers and other businesses who want to try mediation first, but agree at the outset of the process that if they...
