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Professional negligence – divorce settlements

Thousands have been forced to recalculate divorce settlements after a tech glitch Ministers have admitted that thousands of financial settlements for divorced couples will have to be recalculated after a Courts Service computer programme suffered a catastrophic...

Professional negligence claims avoiding court

It was reported that the number of Solicitor negligence claims issued in the High Court fell last year by nearly half after rocketing by threefold in 2014. As a result professional indemnity law firms are having to consider staffing levels. The reason for this is that...

77th minute – higher prices = angry customers.

When Liverpool Football Club decided to increase its ticket prices to £77 fans voted with their feet. Thousands walked out at the 77th minute. Court fees were increased to make the Courts self funding unlike other public services. The Ministry of Justice claimed this...

Mediate to improve customer service

Customer service handling is the new shop window and from Monday businesses can improve their processes as they have to link up to the away ODR platform, a solution that many were not aware that they needed. It is a fact though that an independent third party can be...