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Gambling complaints increase

As an ADR Provider in the gambling industry we always keep abreast of developments. The number of gamblers complaining about British betting firms has risen almost 5,000% in the past five years. There were a record 8,266 complaints last year, Gambling Commission...

Workplace mediation – is it for you?

Introduction Mediation is a voluntary process led by an impartial third party that organisations can use to resolve conflict. Conflict can occur in any employment relationship and is best dealt with early at source. If left unchecked, it can fester and escalate,...

Why use Workplace mediation?

Following a recent mediation at a national PLC, an employee’s feedback was as follows: “I would just like to thank the Mediator for helping to sort out a long running problem I had been experiencing with x. I was sceptical initially but somehow the mediator was able...

Are you looking to resolve a boundary dispute?

At ProMediate we are experts at resolving boundary disputes evidenced by a review we received recently: Anon Peter attended our property to Mediate a neighbour dispute regarding a boundary fence.. All communication between ourselves and our neighbour had broken down...

A Guide to Becoming a successful mediator

Divorced couples, business partners, and injured employees might be more than happy to settle a dispute out of court. However, for both parties to reach a resolution, they might need a mediator to help them find a mutually-beneficial outcome....

Why use a workplace mediator?

An employment tribunal can cost an employer upwards of £15000. It can also cost an employee a large amount and they have no guarantee of receiving payment of an award by the employer. Statistics from ACAS show that employment tribunal claims are on the up. The number...

More great feedback

Blowing one’s own trumpet It is always good to achieve a settlement in a mediation but also nice to get feedback from the parties such as the following today: “I think Peter was excellent – he understood our position very well and worked with the other party who was...

What are the risks of no deal?

No I’m not talking about Brexit for a change but rather the risks of not recording all the terms of a deal after a mediation but relying upon simple “heads of agreement” or an agreement to agree. Frequently in property cases, for example, the parties cannot finalise...

Feedback

We have had some positive feedback from a representative at a mediation: Do you have any further comments on this mediation or suggestions as to how the Mediation Scheme could be improved? If yes, please provide them below I was very impressed with the utterly...