Oct 6, 2015
With all the furore over the ADR Directive, people will perhaps have forgotten the overarching directive on mediation, designed to encourage the use of mediation in member states. Now the European Commission has made a call for a public consultation on the application...
Oct 5, 2015
If there is one area clients would agree is crying out for a more flexible approach to ADR, it is the legal sector, where the Legal Ombudsman (LeO) will not look at complaints generally after 6 months and if they involve negligence claims. If that is the case they...
Oct 5, 2015
Update: we have now heard that having rejected an offer of £1.2m, Eva Carneiro has settled her claim before giving evidence and after Jose Mourinho turned up at the Tribunal. Chelsea issued a statement, saying it “regretted the circumstances” that led to...
Oct 1, 2015
Today, the Consumer Rights Act 2015 and the Alternative Dispute Resolution Directive come into effect. The Act replaces three big pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and...
Sep 30, 2015
Less than a day to go to the information requirements for complaints about businesses coming into effect. This covers all businesses including lawyers. We are well placed to help you to comply with the directive and offer membership packages to businesses so that...
Sep 28, 2015
With only 2 days until the implementation of the ADR Directive, England fans are looking at their options to complain following their team’s sorry performance against the formidable Welsh on Saturday. They are questioning captain Chris...
