Oct 16, 2015
The legal world has been talking about orders made in divorce proceedings this week following two high profile judgments in the Supreme Court. The cases concerned Varsha Gohil and Alison Sharland. The Supreme Court held that their divorce settlement and Court order...
Oct 15, 2015
In this month’s edition of Harvard Business Review, there is an article about high emotion services in the context of cancer care, but with applicability in other areas. Mediation and ADR services fall into that category, as do services relating to major...
Oct 11, 2015
Been tempted by by the shiny new iPhone 6s? Although ProMediate has not been certified yet to deal with disputes relating to mobile phones, this is an area where we are experienced and clients often contact us about mobile phone contract disputes. One...
Oct 9, 2015
When did you last complain? How do you feel when someone complains about you or your business? Under the ADR Directive, even Basil Fawlty would have to sign post to a certified ADR Provider. What can you do to avoid getting that far? We all know how we should respond...
Oct 9, 2015
There is still time to respond to the Legal Onbudsman’s consultation about certification as an ADR Provider under the directive and the plan to allow indefinite complaints about lawyers (subject to discretion over stale complaints). In the meantime, the new...
Oct 8, 2015
Today is my day off and where better to spend it than at the RIAD legal expenses conference in Brussels looking at the issue of online dispute resolution? Ok, many people will think that I have finally lost the plot but actually legal expenses insurers have...