Sep 6, 2016
Customers define the businesses they buy from, whether their comments come through social media, forums or online reviews. It is no longer sufficient or effective to stone wall a customer by rejecting a complaint as a dissatisfied customer can damage a business’...
Sep 5, 2016
All that glistens isn’t gold. Whatever the dispute, ProMediate can help you to find the right mediator to resolve it. Just ask. We recognise that parties can have a lot invested in a dispute. We can also advise as to whether mediation will be appropriate...
Sep 5, 2016
We are posting guidance on what you are able to do next with your complaint. If you have: Been directed specifically to us by the business or organisation; Have maintained a record of discussions and correspondence with the business or organisation; Exhausted all...
Sep 4, 2016
The quarterly statistics released by the Ministry of Justice show that it is taking nearly a year for cases to go from issue to trial (in multi-track and fast track cases (over £10,000 in value). Another reason to mediate today and avoid delay. There was an...
Sep 3, 2016
http://www.mediationawarenessweek.org.uk/
Aug 31, 2016
