Dec 1, 2020
A couple of sad reports in the press about will disputes highlights the emotional and financial cost of such disputes. Many people are turning to mediation as a way of resolving them quickly and efficiently and more importantly to heal family divisions. Losing a...
Dec 1, 2020
The Times reports that customer service satisfaction levels are the worst in Europe. Customer service levels ‘are among worst in Europe’. https://www.thetimes.co.uk/article/customer-service-levels-are-among-worst-in-europe-bdb0gxm93 Apparently, the figures from 2018...
Dec 1, 2020
For those of you who missed it there is a short talk about how to become a mediator here: Topic: How to become a mediator Date: Dec 1, 2020 12:59 PM London Share recording with viewers:...
Dec 1, 2020
How hard is it to say sorry? Sometimes in mediation it is what a party wants the most but cannot get, perhaps because the other party thinks they might be admitting they were at fault. In a mediation context, an apology can transform negotiations. It costs nothing but...
Nov 26, 2020
Are you interested in training as a mediator? On 2 December at 1pm via Zoom I will be giving you the low down on what is required. Hi there, You are invited to a Zoom meeting. When: Dec 1, 2020 01:00 PM London Register in advance for this meeting:...
