The Times reports that customer service satisfaction levels are the worst in Europe. Customer service levels ‘are among worst in Europe’. https://www.thetimes.co.uk/article/customer-service-levels-are-among-worst-in-europe-bdb0gxm93 Apparently, the figures from 2018...
For those of you who missed it there is a short talk about how to become a mediator here: Topic: How to become a mediator Date: Dec 1, 2020 12:59 PM London Share recording with viewers:...
How hard is it to say sorry? Sometimes in mediation it is what a party wants the most but cannot get, perhaps because the other party thinks they might be admitting they were at fault. In a mediation context, an apology can transform negotiations. It costs nothing but...
Are you interested in training as a mediator? On 2 December at 1pm via Zoom I will be giving you the low down on what is required. Hi there, You are invited to a Zoom meeting. When: Dec 1, 2020 01:00 PM London Register in advance for this meeting:...
Back by popular demand – we train mediators – Civil and Commercial/Workplace for registration with the Civil Mediation Council. Click here to learn more Mediator training Don’t just take it from us: Check out reviews from our students: “The content of the...
I do wonder whether the breakdown in relationships in Downing Street could have been avoided with the help of a workplace mediator. As with other workplaces which are struggling to deal with coronavirus, problems with the team at No 10 Downing Street seem to...
We are putting on a workplace conversion course to help mediators work in this expanding area. It consists of 8 hours over 4 evenings. There’s still time to sign up! Also we have our last online civil and commercial mediator course starting on Wednesday. #Adr...
We have two places left on our mediator training course on 18-20 November 2020 online (with in person assessment day to follow. Our training course is approved by the Civil Mediation Council. With the lockdown and pandemic continuing, why not gain a new skill?...
The CMC has changed its membership criteria. This makes it easier to join the CMC and act as a mediator without needing observations. Associate Mediator – this category will be open to anybody who has passed a CMC Registered Training Course and meets...
ProMediate are finalists for the Mediation Achiever of the Year Award. “Credit to yourself and the team for brilliant entry and all the hard work to make this possible!” The virtual ceremony will be held on the 1st of December at 7:00pm. Here is a link to register...
