Mar 7, 2016
According to European Commission’s surveys, in 2010 one EU consumer out of five has experienced problems in relation to the purchase of goods or services within the EU market. The estimated financial losses amount to 0.4% of EU GDP. The Commission envisages that...
Mar 7, 2016
ProMediate has been authorised to deal with complaints about lawyers, before clients turn to the Legal Ombudsman. We take that responsibility very seriously. It is important that lawyers consider conciliation and mediation as part of the complaints process and...
Mar 1, 2016
It is now over 2 weeks since the EU Platform came on stream, together with the requirement to add a link on businesses’ websites. The jury is still out as to how much the system will be used. We will keep everyone informed as to the uptake.
