With all the furore over the ADR Directive, people will perhaps have forgotten the overarching directive on mediation, designed to encourage the use of mediation in member states. Now the European Commission has made a call for a public consultation on the application...
If there is one area clients would agree is crying out for a more flexible approach to ADR, it is the legal sector, where the Legal Ombudsman (LeO) will not look at complaints generally after 6 months and if they involve negligence claims. If that is the case they...
Update: we have now heard that having rejected an offer of £1.2m, Eva Carneiro has settled her claim before giving evidence and after Jose Mourinho turned up at the Tribunal. Chelsea issued a statement, saying it “regretted the circumstances” that led to...
Today, the Consumer Rights Act 2015 and the Alternative Dispute Resolution Directive come into effect. The Act replaces three big pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and...
