Sep 27, 2019
A typical case of a business refusing to use alternative dispute resolution crossed my desk today. The emails went as follows (anonymised to protect the not so innocent): “Can I just ask for you to clarify this, as I’m a little confused. Your complaints procedure...
Sep 25, 2019
The EU commission has published a report regarding the consumer Alternative Dispute Resolution directive, incorporated into UK law since 2015 (and which we risk losing if we crash out of the EU....
Sep 16, 2019
It is not entirely uncommon for disputes to arise between two or more parties during a business transaction. Not only can such circumstances be quite frustrating from a logistical point of view, but they may also cost the associated stakeholders a significant amount...
Sep 14, 2019
The quarterly statistics for the justice system this week showed that it is taking longer to get to trial: In April to June 2019, it took an average of 36.6 weeks between a small claim being issued and the claim going to trial, 2.7 weeks longer than in the same period...
Sep 14, 2019
What is workplace mediation? Workplace mediation is the process when a mediator facilitates a discussion between individuals to find a mutual resolution. Our mediators are professionally trained, independent and impartial. Workplace...
Sep 13, 2019
It is not entirely uncommon for disputes to arise between two or more parties during a business transaction. Not only can such circumstances be quite frustrating from a logistical point of view, but they may also cost the associated stakeholders a significant amount...
Sep 7, 2019
As its name suggests, this term refers to the use of mediation to resolve conflict in the workplace. In this, the first of a series of three articles, I will set out what mediation is and how workplace mediation work. In later articles I will deal with the following:...
Sep 4, 2019
“I think history will in due course favour the view articulated so clearly last night by [Sir Oliver Letwin] that a threat to commit an act of self harm if your counterparts in a negotiation do not do exactly as you wish is not exactly likely to be an effective or...
Sep 4, 2019
Our Credo Our Credo is to resolve employment and workplace disputes in a creative way. We all know that workplace disputes can be very disruptive and have a negative effect on a team or business. We have all probably been in situations at work which we would like to...
Aug 31, 2019
