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Oddbudsman

Various new “ombudsmen” have trumpeted their arrival on the ADR scene recently.  Consumers and businesses should be aware that these organisations will be issuing contractually binding decisions, unlike ProMediate, which offers a conciliation and mediation...

Mediator’s knowledge – Sectors

How important is it for a mediator to have detailed knowledge about the underlying subject matter of the dispute? It is commonly considered that the mediator needs to be qualified in the profession relevant to the dispute; that a case with deep legal issues requires a...

Mindfulness and mediation

Mindfulness is the intentional, accepting and non-judgemental focus of one’s attention on the emotions, thoughts and sensations occurring in the present moment. It is becoming “all the rage” amongst business leaders as a way of focusing on success...

Double Whammy to encourage ADR

The government has announced consultations about increasing Court fees as well as closing some Court buildings, that may result in fewer cases coming to Court and more ADR or online dispute resolution. The Court fees consultation closes on 15 September 2015, which is...

Embracing change is the key to progress

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” So wrote Bernard Shaw. Likewise we are seeing change occurring to the litigation culture in the UK, with people recognising that mediation can be a way...

A Happy workforce is a productive workforce – Workplace Mediation

Workplace mediation is on the rise, particularly following the increase in tribunal fees and the increase in length of service to 2 years to bring a claim. Moreover, employers are seeing that resolving things before they reach the tribunal stage can have great...

Changes to EU Small Claims procedure

The Legal Affairs Committee of the European Parliament has drafted amendments to the EU Commission’s proposal on the amendment of the European Small Claims procedure in a draft report. The amendments, relate to the following: 1. The Commission’s proposal states that...

Debt Protocol – ADR – Indebted to Jackson

The Civil Procedure Rule Committee is still considering introducing a new Pre-Action Protocol for Debt Claims, as well as updating the other pre-action protocols. However, it remains to be seen whether this will be implemented following a consultation. The CPRC has...

Growing Impatience

There are very little things in this life I cannot afford and patience is one of them.” – Larry Hagman We are living in an impatient world, so much so that you may already have given up reading this article! Research into the limits of British patience found we...