Not nice-Hundreds of thousands of people in Lancashire have been told to boil tap water because of a treatment plant near Preston being contaminated with cryptosporidium, a particularly nasty bug.
Health officials have reassured people that boiled tap water is safe to drink, but there are reports that some shops are selling out of bottled water and the shelves are empty in the supermarkets.
The manager of a care home in Bamber Bridge, said: “It’s very demanding on a daily basis to meet residents needs,” and that having to boil water “added extra tasks and pressure on the team”. A cafe owner has reportedly has to close her doors because the water is unsafe.
Customers should get compensation for this and United Utilities says that all affected customers will get a letter about compensation if the problems continue. If business customers like the cafe owner remain dissatisfied then the complaint route is likely to be OfWat who determine disputes of this nature. WATRS, the water redress scheme is also there to deal with customer complaints.Disclaimer: The information and any commentary on the law contained in this article is for information purposes only. No responsibility for the accuracy and correctness of the information and commentary or for any consequences of relying on it, is assumed by the author. The information and commentary does not, and is not intended to amount to legal advice to any person on a specific case or matter. The article was written on the date shown and may not represent the law as it stands subsequently. For the avoidance of doubt, the views in this article are personal to the author and not attributable to any other individual or organisation.