Nov 8, 2017
Complaining clients are intimidated by lawyers’ language and antagonised by a half-hearted approach to apologising, research for the complaints watchdog has found. The study, commissioned by the Legal Ombudsman, surveyed clients who had recently used a lawyer...
Nov 2, 2017
The CJC have published their interim report upon the role of ADR in civil justice. Their recommendations include that the courts should promote the use of ADR more actively at the allocation and directions stage. Furthermore, they recommend that there should be a...
