Jan 7, 2016
Love it or hate it, online dispute resolution is coming! This is just to provide the basic information about the EU Online Dispute Resolution Platform, coming into effect around Valentine’s Day: All businesses trading online have to provide an easily accessible...
Jan 6, 2016
We have received the following information from the EU about the EU Platform due to be implemented by all Businesses selling online goods or services from 15 February. Regarding the launch of the ODR platform, we would like to inform you that the Commissioner...
Jan 6, 2016
In the latest edition of “Solicitors@Risk”, Zurich Financial Lines, which is a professional indemnity insurer for many firms of solicitors, warns solicitors to comply with the ADR Directive and to name a certified ADR entity, including specifically...
Dec 30, 2015
As 2015 draws to a close, what were the highlights for mediation during the year and what do we have to look forward to in 2016? An E-Court portal in every shopping centre? 2015 2015 was a momentous year for civil litigation and there was no sign of changes...
Dec 29, 2015
As as the new year approaches what next for ADR? It will be an exciting year with Court reforms and the introduction of the Online Dispute Resolution Platform from 15 February. Not many businesses realise but they will be obliged to provide a link to the platform on...
Dec 29, 2015
Following the implementation of the ADR Directive, retailers and traders are often faced with a choice between putting forward a mediation or ombudsman ADR entity to customers with unresolved complaints and whether to use either. Ombudsmen are publicising themselves...
