Sep 18, 2015
BIS have responded briefly to the recent consultation about the role of the Small Business Commissioner, to help with disputes between small and larger businesses, particularly as to late payment of invoices....
Sep 18, 2015
“Only half of people are confident complaining to a lawyer. People are confused about what to do, get overwhelmed by legal jargon, believe they won’t get a fair hearing and fear upsetting their lawyer.” Legal Services Consumer Panel, March 2013 Because of this...
Sep 10, 2015
The Law Society has issued guidance for solicitors to comply with the ADR Directive, by 1 October 2015, to include wording for client care letters: Suggested text: The Law Society has composed the following text which solicitors may wish to use in their correspondence...
Sep 8, 2015
The Law Society has issued guidance regarding the ADR Directive information requirements for Solicitors and ProMediate is one of the ADR entities certified to deal with disputes between lawyers and clients. Solicitors are obliged to put forward an ADR option to...
Sep 7, 2015
The Legal Ombudsman has launched its consultation regarding proposed changes to its scheme rules so as to become a certified Alternative Dispute Resolution provider under the EU ADR directive. Responses are due by 2 November which is a short deadline. If implemented,...
