Sep 8, 2015
The Law Society has issued guidance regarding the ADR Directive information requirements for Solicitors and ProMediate is one of the ADR entities certified to deal with disputes between lawyers and clients. Solicitors are obliged to put forward an ADR option to...
Sep 7, 2015
The Legal Ombudsman has launched its consultation regarding proposed changes to its scheme rules so as to become a certified Alternative Dispute Resolution provider under the EU ADR directive. Responses are due by 2 November which is a short deadline. If implemented,...
Sep 6, 2015
Lord Denning once said: “Cash flow is the life-blood of the construction industry. It might be added that when the circulation is impeded by clots the consequence is thrombosis! One of the greatest threats to cash flow is the incidence of disputes.” Lord Denning...
Sep 6, 2015
Ok. Too early to talk about Christmas? As the story below illustrates, disputes between employees and employers can result in a very public airing of the dirty washing, yet an increasing number of employers are finding a new way of resolving such disputes through...
Sep 4, 2015
More examples of great vs non existent customer services reported today. Both customers were in for a nasty shock but received different treatment. Waitrose paid for a family with a one year old toddler to stay in a hotel for two days after they thought that their...
