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Clients want to mediate

In the second of our articles during mediation awareness week, we refer to a survey on the business of law publisher by Lexis Nexis. The survey found that lawyers did not appreciate that they work in a service industry and clients do not agree with them that they...

Mediate and retain customers

The facts speak for themselves · 52% of the public think more highly of a business that handles complaints effectively; · 43% would feel more confident in a company that offered access to a dispute resolution service, such as an ombudsman scheme; · 26% would be more...

Meeting your firm’s mediation needs

  ProMediate can supply mediators for all your firm’s mediation needs, at a discount. We have mediators specialising in all areas, including: Trusts, Wills and Contentious Probate Commercial Litigation Neighbour Disputes Workplace and Employment...

Chill out everyone! Transforming the Justice System

Court reforms continue and in a paper published on 28 September 2016 the plans to transform the criminal, civil, family Courts and tribunals were announced. This includes the following: Our reforms will promote the full range of methods of settling disputes more...

Taking the “A” out of Alternative Dispute Resolution

Mediation will become the cultural norm when the new online court dealing with all monetary claims up to £25,000 becomes reality, Lord Justice Briggs has predicted. Briggs told the Chartered Institute of Arbitrators’ mediation symposium that his recommendation for a...