Dec 11, 2015
We have received a further update. The EU platform, which all businesses are obliged to link to their websites, is technically ready to be launched on 9 January 2016. It appears however that only few Member States will be in a position to notify their national list...
Dec 10, 2015
We are pleased to note that the Office for Legal Complaints (OLC) has decided that it will not proceed with an application to become an ADR entity based on the changes to its scheme rules on which it consulted this Autumn. This is good news because the proposed...
Dec 9, 2015
The EU Online Dispute Resolution Portal was meant to come into being on 9 January 2016 but is now delayed until 15 February 2016! This gives businesses more time to comply and add the link to the Portal to their websites and change their terms and conditions,...
Dec 7, 2015
In the dark days of December people are already thinking about next year’s summer holiday. When booking make sure you read the cancellation policy and take out travel insurance if you have not already done so. An issue has recently been highlighted about refunds...
Dec 5, 2015
A friend of mine recently went to a Star Wars convention and this is an excuse to publish some photos of the event.
Dec 5, 2015
We are proud to be members of the Federation of Small Businesses and today is Small Business Saturday! This serves as a useful reminder that all uk businesses that sell online will need to amend their terms and conditions and put a link on their websites to the EU ODR...
