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ProMediate speaking to MPs

  Peter Causton of ProMediate will be speaking to an influential group of MPs at the Palace of Westminster on 25 May about consumer ADR alongside Michel Kalipetis, commercial mediator. Peter will be explaining how the ADR Directive is not working very well in...

Civil Justice Council Endorses Mediation for Property Disputes

In its response to a consultation on setting up a new property Court, the Civil Justice Council has recommended more flexible deployment of judges in landlord and tenant, housing, property and land registration cases. The working group says that there are a number of...

Negative Reviews – try ADR

Customers are increasingly turning to social media to post bad reviews about goods or services they have bought, causing damage to businesses’ reputations. We would caution against posting online before first exhausting the complaints process. That avenue may...

Right to Broadband!

High speed broadband – a new right likely to bring new claims? Under the Queen’s Speech families will get the right to automatic compensation if their broadband fails. Ofcom, the industry regulator, will also get an automatic right to force broadband...