Aug 24, 2016
Another reason to use alternative dispute resolution to avoid Court has been highlighted this week. The Legal Services Consumer Panel has said that law firms should have to reveal what they charge for services, suggesting that solicitors emulate dentists in posting...
Aug 24, 2016
We have set up a Dispute Management Service to advise businesses as to alternative dispute resolution for any disputes arising. Avoiding Court can save businesses money. The Bar Council has warned that the sharp drop in the number of county court judgments (CCJs)...
Aug 19, 2016
Lawyers’ clients are not being told of their right to complain about poor service despite a regulatory obligation to ‘signpost’ the ombudsman scheme, the Legal Ombudsman claims. Apparently of 100 cases it dealt with, 72% of complainants said...
Aug 15, 2016
Sometimes when one is wrapped up in a dispute it can be difficult to find the way forward and to get perspective on the situation. This is where mediation can help, by bringing the parties together to talk about the things that actually matter. Don’t hesitate!...
Aug 12, 2016
We recently had to have a vehicle repaired and it took over 8 visits to the garage in question. That got us thinking. All businesses are required to signpost customers to ADR when complaints cannot be resolved. That includes motor repairs and sales. Mediation...
