May 5, 2018
We are here to help you deal with any consumer dispute that arises after you have dealt with it through your internal complaints process. Businesses are increasingly understanding that their are very good commercial reasons for offering to deal with a complaint...
Apr 26, 2018
Herbert Smith Freehills have published a useful guide to dispute resolution clauses: Dispute resolution clauses: Putting yourself in the best position by Litigation team All too often, dispute resolution clauses may be treated as part of the boilerplate: the usual...
Apr 24, 2018
In Williams v The Secretary of State for Business, Energy & Industrial Strategy [2018] EWCA Civ 852 the Court of Appeal considered the issue of the personal injury protocol and fixed costs. It was held that CPR 44 has sufficient width to enable a court to order...
Apr 22, 2018
Mediation Services ProMediate offers two types of mediation services: Face to face, telephone and online mediation on a fixed fee basis for claims valued at over £10,000, generally to solicitors and litigants in person whose disputes are proceeding in Court. We also...
Apr 12, 2018
The Government is seeking views on consumer redress and ADR by 4 July. Consumers should be able to avoid ‘costly court hearings’ through better access to high quality alternative dispute resolution (ADR) services, a government consultation on moderinising...
