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CEDR Audit

Mediation Audit for Mediators – deadline extended until Friday 11th May The Mediation Audit for Mediators is now open until 11th May and is available here. The audit is conducted by CEDR once every two years, in partnership with the CMC and the CPR Institute in New...

Joining ProMediate’s Alternative Dispute Resolution Scheme

We are here to help you deal with any consumer dispute that arises after you have dealt with it through your internal complaints process. Businesses are increasingly understanding that their are very good commercial reasons for offering to deal with a complaint...