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We can contact the other party and invite them to take part in alternative dispute resolution and provide you with a certificate to show to the Court if the other party refuses or ignores the proposal
ResolvairProMediate wishes to provide consumers with a means of mediating disputes about airlines. Sadly this isn’t possible owing to the position taken by the CAA as set out in the following article: http://www.promediate.co.uk/civil-aviation-authority-blocks- alternative-dispute-resolution/ http://www.promediate.co.uk/civil-aviation-authority-blocks-alternative-dispute-resolution/
The clients were delighted with the result, and are grateful for your assistance in resolving it. We were very satisfied with the outcome. My client was very happy and is now a convert to mediation. Nothing beats a professional and personal approach. You conducted yourself with me with the greatest respect. I was impressed by the way in which you handled the negotiations. The matter was done and dusted by 3pm which must be a record in a full day’s mediation! Can I just say thank you to you for your assistance with the settlement.
Consumer disputes feedback:
Fantastic service – so easy to use – was put at ease straight away. Promediate helped me to resolve a recent insurance policy dispute. They were extremely friendly helpful and knowledgeable. I would highly recommend their services. [ProMediate] gave good advice when we were in dispute with a service provider. [The mediator] acted quickly and advised us on our next steps. Would definitely recommend. The response I received to my enquiry was extremely useful in pointing me in the right direction, so much so that I no longer feel that I am floundering but have a more clear cut course of action.ProMediate resolved my issue that had been dragging on for over 3 months in only a matter of days – a very effective service.
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