Get In TouchContact us by Phone: 0203 621 3908 Or 07827 961764 Or by Email: firstname.lastname@example.org
CERTIFIED BY CTSI and OFCOM
ONE STOP ADR SHOP
EU ODR Platform
ALL FORMS OF MEDIATION
COMPLAINTS ABOUT PROFESSIONALS
CERTIFIED BY OFCOM
BUSINESSES MUST HAVE AGREED TO MEDIATE
ALL THINGS MEDIATION
KEEPING YOU INFORMED
DON'T SETTLE FOR SECOND BEST
In the event of any unresolved complaint about any business trading online, including ProMediate, the link to the EU Online Dispute Resolution Platform is http://ec.europa.eu/odr http://ec.europa.eu/odr
The EU maintains a list of ADR entities which can be found at https://webgate.ec.europa.eu https://webgate.ec.europa.eu
This list is also available in hard copy format at our premises.
ProMediate wishes to provide consumers with a means of mediating disputes about airlines. Sadly this isn’t possible owing to the position taken by the CAA as set out in the following article: http://www.promediate.co.uk/civil-aviation-authority-blocks- alternative-dispute-resolution/
The clients were delighted with the result, and are grateful for your assistance in resolving it. We were very satisfied with the outcome. My client was very happy and is now a convert to mediation. Nothing beats a professional and personal approach. You conducted yourself with me with the greatest respect. I was impressed by the way in which you handled the negotiations. The matter was done and dusted by 3pm which must be a record in a full day’s mediation! Can I just say thank you to you for your assistance with the settlement.
Consumer disputes feedback:
Fantastic service – so easy to use – was put at ease straight away Promediate helped me to resolve a recent insurance policy dispute. They were extremely friendly helpful and knowledgeable. I would highly recommend their services. [ProMediate] gave good advice when we were in dispute with a service provider. [The mediator] acted quickly and advised us on our next steps. Would definitely recommend.ProMediate resolved my issue that had been dragging on for over 3 months in only a matter of days – a very effective service.
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