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Oddbudsman

Various new “ombudsmen” have trumpeted their arrival on the ADR scene recently.  Consumers and businesses should be aware that these organisations will be issuing contractually binding decisions, unlike ProMediate, which offers a conciliation and mediation...

Mediator’s knowledge – Sectors

How important is it for a mediator to have detailed knowledge about the underlying subject matter of the dispute? It is commonly considered that the mediator needs to be qualified in the profession relevant to the dispute; that a case with deep legal issues requires a...

Mindfulness and mediation

Mindfulness is the intentional, accepting and non-judgemental focus of one’s attention on the emotions, thoughts and sensations occurring in the present moment. It is becoming “all the rage” amongst business leaders as a way of focusing on success...

Double Whammy to encourage ADR

The government has announced consultations about increasing Court fees as well as closing some Court buildings, that may result in fewer cases coming to Court and more ADR or online dispute resolution. The Court fees consultation closes on 15 September 2015, which is...

Embracing change is the key to progress

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” So wrote Bernard Shaw. Likewise we are seeing change occurring to the litigation culture in the UK, with people recognising that mediation can be a way...