Become a Civil & Commercial Mediator – CMC Accredited Training Course in Liverpool
Train as a Mediator with ProMediate
Mediation is now firmly established as a central part of dispute resolution in England and Wales.
Courts increasingly expect parties to engage with Alternative Dispute Resolution (ADR), businesses are seeking cost-effective ways to resolve disputes, and organisations across both the public and private sectors are recognising the value of mediation in preserving relationships and avoiding litigation.
If you are considering becoming a mediator, ProMediate’s Civil Mediation Council (CMC) Accredited Civil & Commercial Mediator Training Course provides a practical and professionally recognised route into mediation practice.
Course Dates
14–18 September 2026
The course will be delivered through a hybrid format comprising:
- Three days of live interactive online training
- Two days of in-person training and assessment in Liverpool
This approach combines flexibility with the opportunity for face-to-face role play, coaching and assessment.
Who Is The Course For?
The course is suitable for:
- Solicitors
- Barristers
- Chartered Surveyors
- HR Professionals
- Claims Professionals
- Business Owners and Managers
- Consultants
- Professionals seeking an additional career pathway
No previous mediation experience is required.
Why Train With ProMediate?
There are many mediation courses available. However, successful mediators require much more than an understanding of mediation theory.
Effective mediators must be able to:
- Build trust quickly
- Manage difficult conversations
- Deal with conflict constructively
- Help parties explore options and reality-test positions
- Maintain neutrality under pressure
- Facilitate negotiated settlements
The course focuses heavily on practical skills through role plays, demonstrations and real-world scenarios.
Our aim is not simply to help delegates pass an assessment, but to equip them with the confidence and skills required to conduct mediations in practice.
Experienced Trainers
The course is led by Peter Causton, Barrister, Deputy District Judge, Fellow of the Civil Mediation Council and Director of ProMediate.
Peter has extensive experience in litigation, judicial decision-making and mediation and has trained mediators for many years. Delegates benefit from practical insights drawn from real disputes and real mediations.
Specialist Session: AI and the Mediator
The programme will include a specialist session exploring:
AI and the Mediator
Artificial Intelligence is rapidly transforming professional practice. This session will examine:
- The use of AI in dispute resolution
- Ethical considerations
- Opportunities and risks for mediators
- Future developments within ADR
This is an increasingly important area for anyone wishing to practise as a mediator in the coming years.
What Will You Learn?
Topics covered include:
Day 1
- What is mediation?
- History and development of mediation
- Mediation process and structure
- Ethics and confidentiality
- Civil Mediation Council standards
- Opening statements
- Initial role plays
Day 2
- Preparing for mediation
- Mediation agreements
- Active listening and communication skills
- Managing separate meetings
- Negotiation techniques
- Practical exercises
Day 3
- Barriers to settlement
- Litigants in person
- Drafting settlement agreements
- Practising as a mediator
- Advanced role plays
Days 4 and 5
- Assessed mediation role plays
- Individual feedback
- Practical assessment
CMC Accreditation
Successful completion of the course and assessment will enable delegates to apply for registration with the Civil Mediation Council and begin developing their mediation practice.
Continuing Support After The Course
One of the challenges faced by newly qualified mediators is obtaining practical experience.
ProMediate offers a range of opportunities to assist delegates in developing their mediation practice after qualification, including:
- Observation opportunities
- Recorded mediation observations
- Consumer mediation opportunities
- Workplace mediation conversion training
- Networking with practising mediators
- Ongoing mentoring and support
Workplace Mediation Conversion Course
Delegates who complete the Civil Mediation Course will also have the opportunity to attend our:
Workplace Mediation Conversion Course
2 November 2026
Course Fee: £300 plus VAT
Delegates attending the September course will receive a £100 discount.
Course Fee
£2,500 plus VAT
Early booking discounts are available.
Places Limited
To ensure meaningful participation, detailed feedback and high-quality assessment, delegate numbers are strictly limited.
Further Information and Booking
Email: mediationforward@gmail.com
Website: www.promediate.co.uk
If you are looking for practical, credible and professionally recognised mediation training delivered by experienced practitioners, we would be delighted to hear from you.
ProMediate – Helping the next generation of mediators develop the skills, confidence and experience to resolve disputes effectively.