On a lighter note, when is it possible to challenge the result of a TV competition? People have complained that the lion bread baked by Paul Jagger did not win him the top prize on the Great British Bake off. Paul Hollywood, Bake Off judge, praised the...
Is this the biggest and most damaging data leak in history? There is no doubt that many thousands of people will be complaining about the release of their personal data though the affairs dating website, Ashley Madison. This involves the release by hackers of personal...
When taking a complaint further with a business under the ADR Directive, consumers could be forgiven for believing that their only options are to go to an ombudsman or the Court, such is the weight of publicity that has greeted the launch of new ombudsman services...
Breaking up can be hard to do, particularly if you have been in a long term contractual relationship with a business! In times of austerity and competition, businesses are desperately keen to keep your business. It is reported that Sky TV is unwilling to let its...
In the Queen’s speech the government announced that it would be looking at a conciliation service to deal with late payment disputes between businesses. BIS has now announced a consultation on setting up a Small Business Commissioner to handle disputes between...
