Jackie Kenny
Dr Jackie Kenny became a mediator following a career in the NHS spanning 40 years. Managing a service in a high pressured, stressful environment required strong leadership skills including the soft skills which are essential to mediation.
Jackie also has a great deal of experience (over 20) mediations conducted remotely in consumer cases under our ADR Roadshow project
Jackie’s experience in the NHS provides a unique insight into the challenges facing big organisations in and out of the public sector. Firmly believing that workplace disputes impact on service provision, client care and people’s working lives she firmly believes in workplace mediation as an effective mechanism for getting teams back to a place where individuals thrive and service quality improves.
Although relatively new to the commercial world of mediation, she brings these communcation skills with her to provide a relaxed safe environment to facilitate parties finding the way to a mutually beneficial resolution.
Testamonials
Dr. Kenny is a skilled mediator who is considerate to both parties. She strives to obtain all available information to develop an outcome to which both parties can agree. KC
I thought everything was great.
I thought the mediator was really helpful, nothing to improve

Contact us by completing the form below
Recent Blog Posts
Learn from the top thought leaders in the industry.
Tenants win cases against landlords confirming housing cases not to be stayed for internal complaints procedures – Why not mediate instead?
Court Decisions on Housing Disrepair Claims & Landlords’ Internal Complaints Procedures Key Themes Allocation of Housing Disrepair Claims: Whether cases should be heard in the small claims track (limited costs) or fast track (recoverable costs). Use of Internal...
£1,000,000 interest penalty
Court Slams Unreasonable Refusal to Mediate and Awards Penalties for Ignoring Part 36 Offer Henderson & Jones Ltd v Salica Investments Ltd & Ors [2025] EWHC 838 (Comm) IntroductionIn a strongly worded judgment, the High Court has reinforced the importance of...
Flowchart for costs sanctions and refusal to mediate:
Here's a structured flowchart illustrating when courts are likely to impose costs sanctions in civil cases for refusing to mediate, based on PQR Ltd v XYZ Corp and the broader legal framework: Flowchart: When Will Courts Impose Costs Sanctions for Refusing Mediation...
Don't Be Shy. Get In Touch.
If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!