ProMediate Information Page
Archived page • originally published • ProMediate
Professional Mediation Services – By CMC Accredited Professional Mediators
ProMediate provides mediation services to solicitors, businesses and individuals
Whatever your dispute – whether it be multi-track litigation, pre-litigation or already progressing through the Courts, a consumer dispute about goods or services, or a dispute in the workplace, we can help to resolve it, efficiently and cost effectively.
We have a panel of expert Accredited Civil Mediation Council accredited mediators who resolve a wide range of disputes, from multi-million pound commercial disputes to small consumer disputes and workplace problems.
On this website, you will find details of our accredited mediators and information regarding mediation of high value commercial disputes and consumer complaints.
Our specialist mediators are available for full day mediations or by telephone or on a fixed/limited time basis.
We provide mediators for the Manchester Civil Justice Centre Mediation Pilot.
There are plenty of mediators in the UK. What separates Pro Mediate from the rest?
Experts in Alternative Dispute Resolution and negotiation between two or more parties.
Let us contact the other party to propose mediation for you
Our expert panel of mediators can resolve large commercial and civil disputes, as well as workplace and family disputes
Certified as ADR Provider by Chartered Trading Standards Institute we already provide ADR mediation services to a major retailer, travel group and solicitors and barristers. Businesses – Go no further – we can help you to comply with the ADR Directive and ODR Regulations. We are also certified by OfCom and The Gambling Commission. We have a members’ area containing information for traders/businesses and Gambling Operator scheme members.
We provide mediation services in disputes between businesses and consumers in the UK and also business to business disputes New legislation means that all businesses selling goods and services online need to provide a link to the EU online complaints Portal on their websites by 15 February 2016 http://ec.europa.eu.odr as well as nominating a certified ADR Provider to customers in dispute. ProMediate is launching a new decision making service solely for use through the Platform for low value complaints. Decision Maker 
Our panel of mediators includes specialists in the area of complaints about professionals such as solicitors, surveyors, IT consultants accountants and architects. We are certified by CTSI to deal with disputes about lawyers as advised by the Law Society and the Bar Council, ILEX and other lawyers’ regulatory bodies. Before we can act the business complained of must have sent a deadlock letter/email to the consumer and provided our details as ADR Provider under the ADR Regulations. If in doubt, please check with the business which ADR Provider they inform customers about and whether they agree to use them. The Courts encourage parties to mediate before and during proceedings. If they refuse then the Courts can impose costs sanctions. Sign up to our regular newsletter, Mediation Future, so that we can keep you informed about developments in the world of dispute resolution Settle for the Best – ProMediate is better than the rest! We can help you to find a Workplace Mediator for any workplace dispute
We can contact the other party and invite them to take part in alternative dispute resolution and provide you with a certificate to show to the Court if the other party refuses or ignores the proposal
Mediation for Civil/Commercial Disputes: Please click on the images for further information
Consumer Mediation – Please click on the images for further information
Our Annual Report 2016 – 2017 can be found here:
https://www.promediate.co.uk/what-we-do/annual-biannual-report-2016-2017/
Previous Reports can be found here:
https://www.promediate.co.uk/what-we-do/annual-report/
General:
The clients were delighted with the result, and are grateful for your assistance in resolving it. We were very satisfied with the outcome. My client was very happy and is now a convert to mediation. Nothing beats a professional and personal approach. You conducted yourself with me with the greatest respect. I was impressed by the way in which you handled the negotiations. The matter was done and dusted by 3pm which must be a record in a full day’s mediation! Can I just say thank you to you for your assistance with the settlement.
I just wanted to convey my client’s thanks for your patience and perseverance in bringing about a settlement last week. I thought that your style of mediating was perfectly suited to the dispute – a sentiment that was echoed by Counsel.
Consumer disputes feedback:
Federation of Small Businesses:Fantastic service – so easy to use – was put at ease straight away. Promediate helped me to resolve a recent insurance policy dispute. They were extremely friendly helpful and knowledgeable. I would highly recommend their services. gave good advice when we were in dispute with a service provider. acted quickly and advised us on our next steps. Would definitely recommend. The response I received to my enquiry was extremely useful in pointing me in the right direction, so much so that I no longer feel that I am floundering but have a more clear cut course of action.
ProMediate resolved my issue that had been dragging on for over 3 months in only a matter of days – a very effective service.
Your contribution to FSB’s research into small business dispute resolution and the E&W Civil Courts was incredibly helpful in enabling me to get a better understanding of the good and the bad of the current dispute resolution landscape in E&W and ideas for improvement.
If you need a fast and efficient approach to your dispute, you can count on Pro Mediate to help.
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